Terms and Conditions

1. Agreement

These Terms and Conditions ("Terms") are an agreement between you and HHU ("we", "us"), which runs Linknetic (the "Service"), its website and its connector for AI assistants. By connecting the Service, signing in or using it, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service.

2. What the service does

The Service connects AI assistants such as Claude (by Anthropic) and ChatGPT (by OpenAI) to your LinkedIn account. Through it you can ask your assistant to write LinkedIn posts, add images, carousels and videos, and publish or schedule those posts. The website lets you see your posts on a calendar and a dashboard, manage your plan and manage your connections.

Every post is shown to you before it goes out. A post is published only after you click Post or Approve in the Service's card. The AI assistant cannot do this for you.

3. Who can use it

• You must be at least 18 years old, or the age of majority where you live if that is higher.
• You need your own LinkedIn account in good standing, and your own Claude or ChatGPT account.
• If you use the Service for a company or other organisation, you confirm you are allowed to accept these Terms for it.

4. Your accounts and connections

You sign in with LinkedIn on LinkedIn's own page. LinkedIn then gives the Service permission to identify you and to publish posts for you. We never see your LinkedIn password. You are responsible for what happens through your accounts, so keep your LinkedIn, Claude and ChatGPT accounts secure. Tell us at once at support@linknetic.com if you think someone else has used them.

5. Your content and your approval

"Your content" means the text, images, videos, documents and other material you give the Service, or that is made for you through it. You own your content. You give us a limited, worldwide licence to store, process, change the format of and send your content, only as needed to run the Service for you. For example, we turn a carousel into a PDF and send your post to LinkedIn.

Approving a post means you have read it and chosen to publish it. You are the author and publisher of every post you approve, and you are responsible for it. You confirm that you have the right to post it. That includes the right to any images, videos, names and claims in it. We don't review posts before they are published.

6. AI-written content

Posts, images and suggestions can be written by AI models run by other companies, guided by our writing skills. AI output can be wrong, incomplete, out of date, biased, or similar to other people's content. Check facts, numbers, names, links and tone before you approve. We don't promise that AI output is accurate, original or fit for your purpose. See our Disclaimer.

7. Acceptable use

You agree not to use the Service to:

• break any law, or LinkedIn's User Agreement and Professional Community Policies;
• post spam, misleading or deceptive content, or content that is defamatory, hateful, harassing or sexually explicit;
• infringe anyone's copyright, trademark, privacy or other rights;
• pretend to be someone else, or post for a LinkedIn account you are not allowed to use;
• get around the approval step, posting limits or other protections, or automate posting in ways LinkedIn doesn't allow;
• attack, overload, scrape, reverse engineer or resell the Service, or upload malware.

8. Other companies' services

The Service relies on other companies, including LinkedIn, Anthropic, OpenAI, Composio (which manages the LinkedIn connection) and our hosting and storage providers. Your use of their products is covered by their own terms and policies. We don't control them and aren't responsible for their availability, changes or actions. That includes LinkedIn limiting, removing content from or suspending your account under its own rules.

9. Plans, trials and payment

• The plans, their prices and their posting allowances are shown on our website and in the app. We may change prices or plans. If a change affects your paid plan, we'll tell you before it applies.
• Each account can have one free trial of 1 day. When it ends, choose a plan to keep using the Service.
• Paid plans are charged monthly in advance. You can change or cancel your plan, and cancelling stops the next charge. Except where the law says otherwise, payments are not refundable.
• Prices don't include taxes unless shown. You are responsible for any taxes that apply.

10. Limits and availability

To protect your LinkedIn account and the Service, each account has posting limits. These include an hourly limit and your plan's allowance. We work to post scheduled posts on time. But posts can be delayed or fail, for example when LinkedIn is down, your LinkedIn permission has expired, or a file is rejected. When that happens we'll try to tell you through your assistant or the website. We can't promise that the Service will always be available or error-free, and we may pause it for maintenance.

11. Stopping and suspension

You can stop at any time. Disconnect your assistants on the Connections page, remove the app's access in your LinkedIn settings, or ask us to delete your account. We may suspend or end your access if you break these Terms, if your use puts other people, LinkedIn accounts or the Service at risk, or if the law requires it. Where we reasonably can, we'll tell you first. Sections 5 to 8 and 12 to 17 still apply after your access ends.

12. Our property

We own the Service, including its software, design, writing skills and brand. You only get the right to use it as these Terms allow, and you can't pass that right on. If you send us ideas or feedback, we may use them without owing you anything.

13. No warranty

The Service is provided "as is" and "as available". As far as the law allows, we make no promises, stated or implied, including that it is fit for a particular purpose, that it doesn't infringe anyone's rights, or that it will bring you results such as reach, engagement, followers or leads.

14. Limitation of liability

As far as the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for lost profits, revenue, data, reputation or opportunities. This also covers loss from posts you approved, or from posts that were delayed, failed or were removed. Our total liability for all claims about the Service is limited to the greater of the amount you paid us in the 12 months before the claim and 50 US dollars. Nothing in these Terms limits liability that the law does not allow us to limit.

15. Indemnity

You agree to cover us for claims, losses and reasonable costs, including legal fees, that come from your content, the posts you approve, or your breaking these Terms or the law.

16. Changes to these terms

We may update these Terms. When we do, we'll change the date at the top of this page. If a change is important, we'll also tell you on the website or in the app. If you keep using the Service after a change takes effect, you accept the new Terms.

17. Governing law

These Terms are governed by the laws of Pakistan. Any dispute will go to the courts of Pakistan. This doesn't take away any rights you have as a consumer under the laws of the country where you live.

18. Contact

Questions about these Terms? Write to HHU at support@linknetic.com.